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FAQ


Below are some frequently asked questions. Contact us if you have a question that isn’t answered here.

What is orthodontics?

Orthodontics is a field of dentistry that focuses specifically on correcting teeth and jaw irregularities and improving their function. This usually involves fitting an orthodontic appliance to ensure alignment of the teeth.

What is the difference between an orthodontist and a dentist?

All orthodontists are dentists who have embarked on two-to-three years of postgraduate study to specialise in orthodontics. Your general dentist will help you to maintain good oral hygiene, carry out fillings etc. but will usually refer you to an orthodontist for more substantial work, like the fitting of braces.

How long does orthodontic treatment take?

Again, this is very dependent on the type of treatment you require. Some people may only need six months of treatment, but for most people it can usually take between one and three years.

Does orthodontic treatment hurt?

No, orthodontic treatment doesn’t hurt, although at various stages throughout your treatment you may experience some discomfort. This is usually around the time you have your braces tightened or you receive your next set of aligners. This discomfort can be treated with over-the-counter pain relief, such as paracetamol.

Do I need a referral from my dentist or doctor?

No, you don’t! While many patients are referred, you are also able to refer yourself.

How much does orthodontic treatment cost?

This depends on the type of treatment you have. Different types of braces cost different amounts and some patients will need longer treatment than others. You could expect to pay anywhere between $3,000 and $9,500 for orthodontic treatment but you will be able to receive a quote for treatment at your free consultation.

What happens when I book an appointment and what happens in the consultation appointment?

A consult is usually a detailed look at the teeth, the bite, and the x-rays. This is followed by a detailed discussion on your situation. No treatment is carried out at this appointment.  The Orthodontist will explain your problem, and outline how the problem could be solved.  You will also get information of how long treatment might last, and an idea of the cost involved. Please further refer to our what to expect page for more insight.

How do I pay?

We offer a variety of payment options to meet your needs. Our clinic accepts payments by cash, EFTPOS, Visa, Mastercard, and direct online bank transfer.

Are financing options available?

Yes. At AndSmile, our goal is that each patient who comes to us can afford treatment. We offer the two payment plan options which we are happy to discuss with patients at their consultation.

Please also see our payment options page for more information.